Serwis

Drewmax company makes every effort to quality of service work , and the materials used for repairs.

Drewmax has its own well-stocked warehouse of spare parts so that we are able to dispatch purchasing new parts in one day.

Our company has liability insurance in the amount of US $ 4,000,000.00, which guarantees safety of the customer and their property.

Response time for the different location:

  • Poland – response time to take service action (phone contact, internet contact) to 24h, the time to repair minor defects to 24h
  • Europe – response time to take service action (phone contact, internet contact) to 24h, the time to repair minor defects to 72h
  • Russia, Ukraine, Belarus – response time to take service action (phone contakt, online contact) to 48h the time to repair minor defects to 7 days
  • Other countries ( South Africa, Jordan, etc.) reaction time and repair set individually for each location.

Recommended terms of paid periodic inspections:

  • automatic line 2aWN/S-50 and 2aWN/T-50 recommended period is a minimum of two inspections per year from the start date,
  • WN/S-50, WN/T-50,WB/S-50, WB/T-50 working on two and more shifts, recommended period is minimum one inspection within one year from the start date,
  • WN/S-50, WN/T-50,WB/S-50, WB/T-50 operate on a single shift, there is no recommended periodic inspections,
  • Palletizers (all types) recommended period is minimum two inspections per year from the start date,
  • Palletizing robots and strech hood MK-1000 recommended period is minimum one inspection per year from the start date.

Address and service requests procedure:

Disclosure of warranty failures, or willingness to service visit must be reported:

  • E-mail address:

Service – serwis@drewmax.net.pl, please enter “service” in the subject,

  • Telephone contact

PW Drewmax – +48 77 481 01 22

Piotr Domerecki – +48 887 119 222

  • Service support (head of the automation department)

Krzysztof Hassa – +48 725 551 666

Spare parts ordering:

  • By e-mail:

Mail warehouse – zamowienia@drewmax.net.pl

  • Direct contact (head of the warehouse):

Tomasz Glomb: +48 887 885 666

Przedsiębiorstwo Wielobranżowe Drewmax Tadeusz Sąsiadek i Wspólnicy Spółka Jawna

ul. Strzelecka 5
47-230 Kędzierzyn-Koźle

77 481 01 22
drewmax@drewmax.net.pl

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Przedsiębiorstwo Wielobranżowe DREWMAX Tadeusz Sąsiadek i Wspólnicy Sp. J.       77 481 01 22      drewmax@drewmax.net.pl     Regulamin strony i polityka cookies    Polityka prywatności